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Our Newsletter


Terms

Welcome to the FaridasPassions.com website terms and conditions for use. These terms and conditions apply to the use of this Website and by accessing this Website and/or placing an order you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions you may not use this Website.

Personal Information: We will treat all your Personal Information as confidential. When you shop on this Website, we will ask you to input and will collect Personal Information from you such as your name, e-mail address, billing address, delivery address, telephone number and product selections. Any use of your personal information will help us serve you better. We will not release your Personal Information to any company for mailing or marketing purposes unless you give us permission.

We do not collect or store your credit card information. Although you will input your credit card details when completing an order, we do not keep your credit card details on file. FaridasPassions.com uses PayPal for the completion of transactions. PayPal keeps your credit card information highly secured once you register with them. For further information about PayPal Terms and Conditions please
click here.

For information on How to Order and Pay click here

Outside Links: To provide increased value to our users, we may provide links from our website to other websites for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for any content or transaction you complete through those websites.

Communication: You must make sure to add faridaspassions'at sign'hotmail.com to your email account address book or safe senders list to ensure future e-mail deliveries. If you do not add this email your inbox may block us and you may risk not receiving Order Confirmations and other e-mails from us.

You agree that you do not object to us contacting you for purposes regarding your order whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights.

General: If an order is not accepted or dispatched it may be because of one of the following reasons:

  • Your failure to complete payment
  • Our inability to obtain authorization for your payment.
  • The product you ordered was not in stock and a new stock will not arrive.
  • Technical issues
  • The identification of a pricing or product description error.

Delivery Charge:

Most Prices Include WorldWide Delivery to the following destinations:
Turkey, Egypt, Saudi Arabia, Dubai, Abu Dhabi, Jordan, Syria, Iraq, Sudan, Qatar, Libya, Morocco, Tunis, Yemen, Kuwait, Croatia, Singapore, Yugoslavia, Bulgaria, Ukraine, Luxembourg, Russia, Canada, Switzerland, Bangladesh, Denmark, Thailand, Togo, China, UK, Ireland, Holland, Indonesia, Kenya, Tanzania, Malaysia, Spain, Pakistan, Cote Devoir, Slovakia, Hong Kong, USA, Norway, Japan, Greece, Srilanka, Korea, Italy, Mexico, South Africa, Philippines, Venezuela, Taiwan, Macao, Germany, Sweden, Cyprus, France, Finland, Peru, Brazil, Argentina, Costa Rica, Australia, New Zealand, Netherland, Uruguay, Colombia, Paraguay, Cuba, Dominican Republic, Brunei Darussalam. If your country is not stated above please enquire.

If a product price includes the delivery charge then this will be stated in the product's page.


In the case of certain products the delivery charge is stated seperately:
When the delivery charge (shipping cost) is not included in the product price you will see a delivery charge stated in the product's page or you will see the delivery charge upon checkout.

Delivery:
All packages are despatched via reliable Delivery Services straight to your doorsteps. Delivery Methods used: by FedEx, EMS, Parcel Force, Royal Mail or UPS.

In some cases, for security reasons, we will ask you to confirm your delivery address.

If you are in a hurry to receive your package you should e-mail us before placing an order to know by when you would receive the package. We do our best to dispatch as soon as possible but please do not expect to receive your package by a certain day without getting confirmation from us first. We can not offer next day delivery.

What happens if I am not at the delivery address?

If you are not at the delivery address at the time the package is delivered the delivery man could leave a note. Please follow the instructions on this note immediately in order to collect your package. However, the delivery man will also attempt to deliver the package more than once. The delivery company may also attempt to contact you via phone. It is for this reason that we ask for your correct contact phone number(s) when completing payment.

If you do not pick up the package then the package will return to us. If the package returns to us we can usually send the package back to your address but you will have to pay the shipping costs. The exact shipping cost will be e-mailed to you if and when the package comes back to us. In some cases we will wave this shipping cost. This depends on the total amount you initially paid.

Please note that your order may be subject to import duties or customs charges once your package reaches your country. It is your responsibility to pay for these charges. We can not pay these charges for you and we will not bill you for such charges when you place your order. It is up to you to pay any required customs charges (that your country may require you to pay) in order for you to receive your package.

Not satisfied with your product: Customer Satisfaction is a top priority of ours. If for any reason you are not satisfied with your purchase please email us emphasizing for what reason you are not satisfied with your purchase and wait for our reply. Return the item(s) within 7 days from the day we reply to your e-mail. Item(s) must be in original condition, unless faulty, and packaging if not defective to be returned. You may exchange the item(s) for any other product(s) of the same price or less. If the item(s) get lost in the post this is not our responsibility. We suggest you use a reliable delivery service that allows you to track the returning package.

Partial Refunds: Partial Refunds are possible. If for any reason you are not satisfied with your purchase you must Contact Us emphasizing for what reason you are not satisfied and wait for our reply. If we find your reason acceptable then we will issue a partial refund that will depend on the initial total amount you paid (the use of discount coupons will effect the final partial refund amount). We do not issue full Refunds on any delivered packages. Receiving a Partial Refund means you keep the items and get a percentage of the total money you paid back.

Full Refunds
: All payments are final. No money refunds are made unless the product(s) have not been dispatched. Please note PayPal fees are refundable only within 60 days from the day you complete payment. If the 60 days pass and you qualify for a refund please note that we will deduct between 0.05% and 1% of the total you initially paid, depending on the amount, and refund you the rest.

About the products:

  • Prices vary depending on the quality and detail, availability and size of the product.
  • Please pay attention to details and descriptions. Some products may have specific Terms and Conditions specified in the product's description.
  • Bear in mind that handmade products may look slightly different from what you see in the pictures.
  • The products available on this website may be produced by FaridasPassions.com or brought to you by FaridasPassions.com. Products from different countries, independent craftsmen, fashion houses, retailers and manufacturers around the world are specifically selected for their rigorous standards and quality. Our products are carefully selected within mind your satisfaction.
  • All products undergo a detailed quality check before being stocked and before being despatched to your address.
  • The actual colours of the products may slightly vary from the colours you see in the pictures. This is due to the photographic process and your monitor's display of the colour. However, rest assure that we do our best to display colours as accurately as possible.

We reserve the right to: 

  • Modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
  • Change the Terms and Conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website and report why you do not agree to the changes by contacting us.
  • No refunds or exchanges if you take longer than 6 working days to get back to us in regards to an order you placed.
  • If have placed an order and this website seizes to work you will be refunded the amount you paid unless the products have been dispatched.
  • Ban you from this website. Due to the inappropriate behaviour of many internet users/buyers:  if at any time we find your attitude (or actions inappropriate or threatening you will not receive any reply and you will be banned from our website. If you are banned from our website please do not expect any explanation as to why. You will receive an e-mail stating "Banned, for further information please read our Terms and Conditions".